HOW TO GET PROTECTED FROM PHISSING HACKING

How to protect against phishing scams

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A tech support scam is a form of Internet fraud that is currently gaining momentum on the Internet. The scam implements social engineering and fear tactics in order to get the victim to take the bait. There are three main ways this scam is executed- via cold calls, pop-up messages on the computer and incorrect search engine results.

Cold Calls

Tech support cold calls are when an individual calls the target, claiming to be from a reputable company and states that they have found malware on the computer. The criminal will then try to get the user to install a type of remote desktop software under the pretext of removing the infestation, which would allow the attacker access to the computer in order to install real malware. In addition to attempting to install malware on the machine, these scammers will often ask for a fee to fix the issue.

Pop-Up Warnings

Tech support pop-up warnings occur when a user is browsing the Internet. Usually, the target is viewing a website that contains links to related content, and when the user clicks on one of those links it will redirect them to a website hosting the pop-ups. These pop-ups can be terribly intrusive, making it difficult for the user to close the window. The pop-ups will then display a message stating that the computer is infected with malware and offer a phone number for help with removing the malware. Often, these pop-ups will look like they come from a legitimate source, such as our own Norton products.

Advertising/ Paid Search/ Confusing Search Results:

Fraudulent companies frequently use paid search to advertise their support services. When searching online, it is possible to receive different search results based on the search engine you are using. The following are examples on how to make sure that you always select Official Norton Support:

Motivation:

The main motives behind these scams are to extort the victim to gain money as well as installing malware such as keyloggers or backdoor Trojans in order to gain access to personal information.